The investigation into the more than 265,000 suspended police reports in Houston is being hindered by the slow performance of the current record management system (RMS), which was implemented in 2014. According to Houston Police Chief Troy Finner, the outdated RMS is not keeping up with the demands of the digital age and is causing delays in the investigation process.
Finner highlighted that the system’s lack of modern capabilities is exacerbating what is already expected to be a lengthy investigation. Additionally, he noted that the removal of a personnel code, which was promised to never be used again, cannot be implemented without risking a system crash.
Despite efforts to address these issues, Finner acknowledged that the problematic code is still appearing on some new reports. However, a policy has been established to prevent its use moving forward.
A solution is on the horizon, as plans are underway to replace the current RMS with a new, upgraded system. The Houston City Council has approved over $31 million for this purpose, and the new system, owned by Versaterm Public Safety, Inc., is anticipated to be operational by spring 2025.
Ken Nealy, the First Vice President of the Houston Police Officers’ Union (HPOU), expressed anticipation for the new system, emphasizing its integration with both officers and personnel at the district attorney’s office, which will streamline access to reports and enhance efficiency within the department.
